FAQ

No, unfortunately that is no longer possible. The devices we offer with Linux (Zorin OS) are models that do not meet the hardware requirements of Windows 11 — specifically the mandatory TPM 2.0 security chip and/or a Microsoft-supported processor.

Since October 2025, Windows 10 no longer receives security updates, so for safety reasons we no longer install it. That is why these devices ship with Linux by default.

No worries: Zorin OS is a secure, modern and user-friendly operating system that closely resembles Windows. It is free, fast and ideal for browsing, e-mail, office tasks, video calls and media.

You have a statutory 14-day right of withdrawal. Requesting a return is easy via your customer portal:

1. Log in via My account and open the relevant order.
2. Click "Request return" next to the product and briefly state the reason.
3. After approval you will receive a return form by e-mail. Be sure to include it with your shipment.
4. Pack the product carefully and send it back to:
   CompuService, Steenweg 29, 1745 Mazenzele, België

Important — pack the device securely, preferably in its original packaging. Damage that occurs during transport due to poor packaging is the customer’s responsibility and may result in no refund.

Return shipping costs are at your expense. After receipt and inspection, we refund the amount within 14 days via the same payment method. More details in our terms & conditions.

Yes, that is certainly possible! If you have a device in mind with a minor flaw mentioned in the description, we will gladly check if we can fix it for you. For each case, we search for the correct parts and propose a fair repair price, so you know exactly what to expect in advance — without any surprises later.

Feel free to contact us with your question and the device in question, and we will provide you with a free quote as soon as possible. This way, you can choose the best solution for you yourself.